Locked accounts after computer crash

Michael Harris
Michael Harris used Ask the Experts™
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I have a computer that crashed the other day.Its back up and running but the local accounts are locked to the PC. I never get a Ctrl alt delete option or other user option so I can log on to a new user on the domain. Please help
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AlexSenior Infrastructure Analyst

Commented:
What do you mean they are "Locked"?

When it boots up what happens? Does it automatically log on?
Michael HarrisIT Professional

Author

Commented:
When it boots up. It goes to the screen where I can choose to log in to 2 specific accounts. on user account and a local admin account. neither are password protected. I can't get back to the cntrl at delete screen.
Top Expert 2013

Commented:
in case of W7:    try a repair :  http://www.sevenforums.com/tutorials/3413-repair-install.html            REPAIR
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AlexSenior Infrastructure Analyst

Commented:
I wouldn't even bother trying a repair, is it even on the domain anymore? I'd check that to start with and then decide if a rebuild would be a better option.

I'm assuming this is business equipment, 9/10 when it get s like this a rebuild is easier, more cost effective and certainly more efficient.

Regards
Alex
Top Expert 2013

Commented:
true - but you must : backup data - and copy it back
install all software and applications
up to you to decide what way you go...
AlexSenior Infrastructure Analyst

Commented:
Not really, since it's a work computer the likelihood is they will have either MDT or SCCM. If they don't then now is a good time to get a SOE build.

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