Display LG vn220 phones data on Windows 7 computer

dovidf
dovidf used Ask the Experts™
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I need to get access to an LG vn220 phone's data on my computer. When I connect via usb cable it doesn't show up on a Window 7 computer but does show up on a Windows 10 computer. How do I get the directories and files to display
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Principal Software Engineer
Commented:
Does Device Manager show the device, and if so, what does it think the status is?

https://www.verizonwireless.com/support/knowledge-base-211980/

If the device is not present, has Windows done the automatic search for drivers?  And if so, did it find one?
dovidfCEO

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Commented:
Thanks for this information. I temporarily don't have access to the phone but I will try this  very soon.
dovidfCEO

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Commented:
Thanks for your help

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