troubleshooting Question

Unable to connect to Citrix

Avatar of Andrew N. Kowtalo
Andrew N. Kowtalo asked on
DesktopsCitrixWindows OS* windows server 2008r2
35 Comments1 Solution350 ViewsLast Modified:
Hello Gents.  I have an issue with a Citrix user attempting to login to an application called Time Clock.   When he attempts to login, he gets the following message The task you are trying to do can't be completed because Remote Desktop Services is currently busy. Please try again in a few minutes. Other users should still be able to log on.  He is currently running Windows 7 Pro on his machine and the servers he is authenticating to is 2008 R2.  I did some searching and found old outdated disconnected articles.   Can someone tell me how to get this fixed?  He needs to do his time card and is unable to.   He has tried on various internet connections as well as on and off his vpn tunnel.   Hes rebooted his machine several times and I have restarted all 3 of the companies xenapp servers in hopes it would fix it with no success.  

He needs to get his timecard submitted asap.
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