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dovidfFlag for United States of America

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Internet not working on Samsung Galaxy s9+

My samsung galaxy s9+ works for calls and texts but the internet isn't working whether on WiFi or through mobile data.

The following message comes up

You're offline. results will be available once you're online again.You'll get notified when they're ready

When I try to go to Chrome it says

No internet

There is something wrong with the proxy server or the address is incorrect. Try contacting the system admin

err_proxy_connection_failed
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masnrock
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Go to the settings, choose the wifi network you are connected to. Go to Advanced. Make sure proxy is set to None.
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ASKER

After contacting Samsung, the phone was found to be defective.
ASKER CERTIFIED SOLUTION
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masnrock
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ASKER

The bottom line is that the phone is defective but masnrock's suggestions were on target