Internet not working on Samsung Galaxy s9+

dovidf
dovidf used Ask the Experts™
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My samsung galaxy s9+ works for calls and texts but the internet isn't working whether on WiFi or through mobile data.

The following message comes up

You're offline. results will be available once you're online again.You'll get notified when they're ready

When I try to go to Chrome it says

No internet

There is something wrong with the proxy server or the address is incorrect. Try contacting the system admin

err_proxy_connection_failed
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Distinguished Expert 2018

Commented:
Go to the settings, choose the wifi network you are connected to. Go to Advanced. Make sure proxy is set to None.
dovidfCEO

Author

Commented:
After contacting Samsung, the phone was found to be defective.
Distinguished Expert 2018
Commented:
Nice. My next suggestion was going to be a factory reset, but since they acknowledged that.
dovidfCEO

Author

Commented:
The bottom line is that the phone is defective but masnrock's suggestions were on target

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