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Ok, I experts following the guide from the link I provided, I'm now getting the following, see image, however, when I click on Add nothing happens<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/10_w41/1433562/modem3.png" target="_blank" title="modem (38 KB)"><img alt="modem" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2019/10_w41/800_1433562/modem3.png" /></a>
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Ok, I experts following the guide from the link I provided, I'm now getting the following, see image, however, when I click on Add nothing happens

modemhttps://filedb.experts-exchange.com/incoming/2019/10_w41/1433562/modem3.png

modem3.png

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Can I get some help with this please...
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What is your version of MS Outlook?
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Experts,<br />
<br />
I'm trying to make calls from my Outlook client. I in order to achieve this I needed to signup with a provider that provides SIP Trunking.<br />
<br />
I've signed with a company called Dial 9 <a href="https://www.dial9.co.uk/" rel="ugc">https://www.dial9.co.uk/</a><br />
<br />
I'm now trying to set up my Outlook using the following link <br />
<br />
<a href="http://www.voip-connections.com/contacts/how-to-dial-contacts-from-outlook/" rel="ugc">http://www.voip-connections.com/contacts/how-to-dial-contacts-from-outlook/</a><br />
<br />
Everything, so far, appears to be going in the right direction, however when I attempt to configure the TAPI settings it is greyed out .. see image<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/10_w41/1433552/modem.png" target="_blank" title="modem (49 KB)"><img alt="modem" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2019/10_w41/800_1433552/modem.png" /></a>This would suggest that I need to access the Phone and Modem setting with Administrative rights, but I'm not given the option to access using admin rights.<br />
<br />
Can someone let me know where I'm going wrong?<br />
<br />
Thanks
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modem.png

Experts,

I'm trying to make calls from my Outlook client. I in order to achieve this I needed to signup with a provider that provides SIP Trunking.

I've signed with a company called Dial 9 https://www.dial9.co.uk/

I'm now trying to set up my Outlook using the following link 

http://www.voip-connections.com/contacts/how-to-dial-contacts-from-outlook/

Everything, so far, appears to be going in the right direction, however when I attempt to configure the TAPI settings it is greyed out .. see image


This would suggest that I need to access the Phone and Modem setting with Administrative rights, but I'm not given the option to access using admin rights.

Can someone let me know where I'm going wrong?

Thanks

How to make calls from Outlook Contacts

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).