This is an odd issue I can't figure out. I have several remote users who log in to our network through a Sonicwall using NetExtender then into our Terminal Server through Remote Desktop. They are set up in the Environment tab in Active Directory to start the specific program they need upon login so they are just taken directly to the login for that program (Abila HRMS HR program).
One user (MP) can login just fine and after connecting through Remote Desktop they see the login screen for Abila HRMS. This is where the problem starts. The user logs in to HRMS and then just sees a blank screen (note: this user is using a laptop).
I had another user (SK) login at her Desktop computer using the other user's credentials and after logging into HRMS, she sees the HRMS program running minimized. She maximized the program and disconnected from the session leaving the program up and then the other user (MP) was able to login to HRMS and see the program. But if he logs out and tries to get back in, the same thing happens. I tested MP's login from a laptop and had the same issue, I just see the blank screen.
Basically the HRMS program is starting minimized and the user MP can't see it as it must be off screen on his laptop (and from the laptop I tested from), but the user SK from her desktop can see the minimized program at the bottom and then maximize.
Is there some sort of setting that would force the program to start maximized for this user?