VPN Spectrum Cable

kevin taylor
kevin taylor used Ask the Experts™
on
For whatever reason my clients who use Spectrum Cable as an ISP can no longer connect to their office VPN. Using a hotspot it works fine and I also tested with ATT with no issues.. Residential Spectrum it can't get past authenication.. I have not called Spectrum yet, wanted to see if anyone else has run into this..
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Have you had them try power cycling their modems?

Author

Commented:
No but I will try that...

Author

Commented:
That did not work but I was able to connect bypassing Spectrums Firewall.. They claim it is not them and clearly it is..
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

I was able to connect bypassing Spectrums Firewall

Yea I thought that might be the case, wanted to check on the reboot first though

Author

Commented:
I went into the spectrum router trying to create rules for port 1723 and GRE 47 but still didn't work
Could never get anywhere with Spectrum support other than them wanting me to pay an additional fee for an upgraded router.. So I went and purchased my own modem and router problem solved.. I have a hard time believing they don't do this crap on purpose...
I have a hard time believing they don't do this crap on purpose

Yea, no big surprise there :\

They were after all almost kicked out of NYS

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial