nav2567
asked on
Emails missing in Outlook but not in Outlook Web App
Hello,
I have emails being shown in Outlook WEB App but not in my Outlook. I have removed all my Outlook rules but the issue still happens.
Please advise what could be wrong.
Thanks.
I have emails being shown in Outlook WEB App but not in my Outlook. I have removed all my Outlook rules but the issue still happens.
Please advise what could be wrong.
Thanks.
ASKER CERTIFIED SOLUTION
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If you are connected to Exchange and using Cached Exchange Mode, you can delete the OST file and Outlook will re-create it. No need to re-create the profile.
Find it here: %APPDATA%\Local\Microsoft\ Outlook
ALWAYS make a backup!
Find it here: %APPDATA%\Local\Microsoft\
ALWAYS make a backup!
Is this on exchange or something else?
Have you tried recreating your outlook profile, if you have does the issue remain?
Thanks
Alex