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u587162

asked on

Google documents

Is it possible to work on a google shared document with others in real time and have the ability to chat with them without changing screens to Gmail?
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Iamthecreator
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Yes, multiple people can work simultaneously on a shared doc in real time. There is no chat but can use the comment feature with the option of replying to a specific comment.
Hi, u587162

yes, this chat work only if multiple users are online
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u587162

ASKER

Hi Nicolas,

I am not able to see the same chat icon that you show in your image, that is despite other shared users being online.  I'm assuming that it also works in Sheets, which is the document that I am trying it with at the moment with other shared users.
Chat will not be available if Google Hangout is OFF for the users
Also..
There are some settings that automatically disable chat in Google docs
For example turning ON History for hangout chat and Selecting the option that Users cant change the setting will disable chat

More info:
Conditions that automatically turn off chat
https://support.google.com/a/answer/7391715?hl=en
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