roy_batty

<div>
Thanks Ill give these two options a try.<br />
<br />
Thank you
</div>


Thanks Ill give these two options a try.

Thank you

<div>
<div class="content wysiwyg-content">
My customer uses a hosted exchange service, We previosuly had an email address called kim@thedomain.com for a user called Kim Smith. That account was deleted some months back.<br />
<br />
We now have a new starter also called Kim &nbsp;and we have set up a new email account for her which is working fine.<br />
<br />
However when she send and email to the compmany director it is displaying as if it has come from &nbsp;Kim Smith rather than Kim Jones.<br />
<br />
Why is this. Is it because he has a contact in his Outlook that says Kim Smith has an email address of kim@thedomain.com or something else.<br />
<br />
I know we could create the mailbox address to include her surname but we want to keep all the email addresses consistant with just their first names.<br />
<br />
Any ideas?
</div>
</div>


My customer uses a hosted exchange service, We previosuly had an email address called kim@thedomain.com for a user called Kim Smith. That account was deleted some months back.

We now have a new starter also called Kim  and we have set up a new email account for her which is working fine.

However when she send and email to the compmany director it is displaying as if it has come from  Kim Smith rather than Kim Jones.

Why is this. Is it because he has a contact in his Outlook that says Kim Smith has an email address of kim@thedomain.com or something else.

I know we could create the mailbox address to include her surname but we want to keep all the email addresses consistant with just their first names.

Any ideas?

Why is the recipient of an internal email still associate with old account

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.