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After cname it has to be autodiscover.messageexchan<wbr />ge.com as per the instructions shared to you.. why you added your domain name?
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After cname it has to be autodiscover.messageexchange.com as per the instructions shared to you.. why you added your domain name?

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I didn't add it myself, I entered as per the instructions but after I save it, my domain is added at the end.
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I didn't add it myself, I entered as per the instructions but after I save it, my domain is added at the end.

roy_batty

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I am trying to add a cname for autodiscover in WHM. I am not familiar with WHM.<br />
<br />
The instructions from my email provider are:<br />
<br />
autodiscover.yourdomain pointing to autodiscover.messageexchan<wbr />ge.com<br />
<br />
I have tried entering it as suggested but after saving it appears as below in WHM<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/10_w44/1435255/cname.PNG" target="_blank" title="the cname entry at the moment (2 KB)"><img alt="the cname entry at the moment" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2019/10_w44/800_1435255/cname.PNG" /></a>(mydomain is replaced with the actual domain)<br />
<br />
Am I doing this right?
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cname.PNG

I am trying to add a cname for autodiscover in WHM. I am not familiar with WHM.

The instructions from my email provider are:

autodiscover.yourdomain pointing to autodiscover.messageexchange.com

I have tried entering it as suggested but after saving it appears as below in WHM


(mydomain is replaced with the actual domain)

Am I doing this right?

configure a autodiscover cname in WHM

The Domain Name System (DNS) is a hierarchical, globally distributed system responsible for associating the name of a computer, service or other resource into an IP address for connecting to the Internet or a private network. Most prominently, it translates domain names to the numerical IP addresses needed for the purpose of computer services and devices worldwide.