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Mark BFlag for United States of America

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Google Index Issue- "Failed: Redirect error"

We have a site at https://www(dot)franchisebookofmentors(dot)com/ 
I've added it as a validated property on Google Web Master / Google Search Console. When I live test inspect any public URL, Google states that the URL cannot be found / cannot be indexed due to Failed: Redirect error. Does anyone know what to check to works towards a fix? This site is using an app we have limited control over, but I'm looking for any tips on what the issue is or where to have the app vendor check. Thanks

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David Favor
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Notice the message - "Not checked in live tests" - which suggests Google is using some type of cached content.

Your site passes curl (no Javascript executed) + browser (all Javascript executed) tests + shows no redirect loops.

Give it 24 hours, then recheck the Search Console, to see if problem has cleared.

Be patient. Google can take a while to flush caching nonsense.
Both www and non-www versions of your URL are correctly redirected to your site.

In search console try adding also AND the non-www version of your site and proceed again with the verification.
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Thanks for the comments on this. Google still is not indexing the site. I've attached a PDF of Linkedin post inspector. It looks like the application behind this site has several redirects that Google and Social media sites just do not like and I don't think there is a solution.
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David Favor
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Thanks David, I've engaged the software vendor on this.