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Pictures as attachments being stripped

We have a few newer iPhones and when it sends sends a picture out to an email. It shows the pictures out embedded as opposed to attached. Now If I look phone to phone it shows it as an attachment. I am not sure if this is being caused from the phone side or the email side. We are running exchange with office 365 pro plus
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Most Valuable Expert 2015
Distinguished Expert 2019

Commented:
That depends on the app, as long as the actual picture is received I wouldnt worry about it.
Joe DanyiOwner

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Commented:
the problem is the user has to copy and paste into word in order print ... if it is attached it opens right up and prints the user is wanting a quicker solution
Jackie Man IT Manager
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Distinguished Expert 2019

Commented:
Try to use Microsoft Outlook for iOS app instead.

https://apps.apple.com/us/app/microsoft-outlook/id951937596

It is the default behaviour of the bundled Mail app to show the pictures out embedded when the user shares a picture from the Photos app.

You need to change to Microsoft Outlook for iOS app if you want to show the pictures out as an attachment.
Owner
Commented:
i think I found solution ... loooks like the common thread was the sending account was a gmail. I think it was stripping the attachment coming out of their account.