file in sharepoint becomes read only

al4629740
al4629740 used Ask the Experts™
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There is a user that we have that has an occurrence intermittently.  Basically, they are unable to save an updated file in SharePoint because it becomes all of a sudden it becomes read only and they are forced to save a second copy of the file.  This does not happen all the time, but it happens enough to cause an issue.  Typically they are using Microsoft Word when it happens.  Any issues as to why this happens?
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Jackie Man IT Manager
Top Expert 2010

Commented:
Have you tried to repair MS Office for that user?

Author

Commented:
No, but would that do anything?
IT Manager
Top Expert 2010
Commented:
MS Word sometimes misbehaves and does not release the document from memory. The result will be the document will be read only when you try to open it or update it

Try to run a repair of MS Office to see whether it helps.

Author

Commented:
So far so good.  Thanks!

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