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autocomplete msg file won't import using MFCMAPI

edpowell19
edpowell19 asked
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Last Modified: 2020-01-29
I migrated 10 users from Exchange on a SBS 2011 server to a hosted Exchange 2016 solution. Everything went smoothly using MFCMAPI from http://mfcmapi.codeplex.com to export the autocomplete list to .msg except on 2 Windows 10 machines running Office 2013. I exported the autocomplete msg from every machine on the network before the migration and these two didn't work. When I import the exported autocomplete msg file, it doesn't show up in the list and, of course, doesn't re-populate  the autocomplete. These two PCs have in common that they were using roaming profiles. I have gone back to the old server with another computer, allowed the roaming profile to configure itself, exported the autocomplete msg again, copied it to a test PC so I don't keep disturbing the end user, and it behaves the same on the new machine, so it's not the PCs, there's something about those two files or that tool just can't export data from roaming profiles.
I'm stumped and any help is appreciated.
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Rajkumar DuraisamyRajkumar Duraisamy (Rajkumar-MCITP)
Top Expert 2012

Commented:
Can you please confirm the outlook closed when exporting the cache.. including OWA. ?

Reference - https://support.microsoft.com/en-in/help/2199226/information-about-the-outlook-autocomplete-list
edpowell19IT Guy

Author

Commented:
Yes, everything is closed when exporting the msg
IT Guy
Commented:
couldn't resolve the issue and rebuilt the autocomplete manually.