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Can no longer print invoices to PDF in QuickBooks 2012 pro- or indeed at all!

agwalsh asked
Medium Priority
Last Modified: 2019-11-08
I am using QuickBooks Pro 2012. I recently upgraded to Windows 10. Now I find that I can't print any of my invoice to PDF. I can't even print them to a real printer. I used to use PrimoPDF but I get the following message: "You don't have permission to modify files in this network location" even though I am logging in with the exact same username I have used before (which has Admin privileges). I then tried the print to PDF on PortPrompt only to be told that "Could not print to printer. Check your printer selection. Printing may have been cancelled from another program" - I have tried this with SnagIT/OneNote/Brother printer - just to get the same message. What am I missing?  it is frustrating when I can see the invoice in Print Preview.....
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IT Manager
Try the steps explained here, be VERY VERY precise following the steps (including EXACTLY using the same name as displayed)


Thank you! I also tried one last time and I tried to save to Downloads - that worked. Go figure :-)

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