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David Cummings

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SQL server update problem

Unable to upgrade SQL Server from SP1 to SP2.  The database instance is greyed out.
Current version: 13.0.4001.0
Upgrade file being used: SQLServer2016-KB4524334-x64.exe
This file has worked on other instances on the same SQL server and brings those instances up to 13.0.5492.2
The instances that successfully upgraded were at 13.0.5026.0
The service pack installer does see the 13.0.4001.0 instance, and shows it unchecked for the current upgrade, but the checkbox is greyed out and can't be checked.
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Matt Bowler
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David Cummings

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Thank you both.