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philsimmonsFlag for United States of America

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Removing Seguarzo program

I am running Windows 10 on my Lenovo laptop.  During a recent uninstall of Chromium, I noticed that there's a program called "Seguarzo" in my Processes.  I tried to "End Task" so I could uninstall it, but the Task Manager couldn't End Task either of the two Seguarzo processes that were running.  Malwarebytes was able to identify and quarantine the program, but indicated that it couldn't be removed.  Is there any way to get this off my computer?

Thanks,

Phil
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Adam Leinss
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Did the "Seguarzo" program come with another program you installed?  If so, you could try running System Restore and restore to a point before the malware got installed.

Run SR by running typing "rstrui" into the search box and hit enter.  Follow the wizard and restore to an earlier point in time.
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I  have no idea when or how it got installed.  I hate the idea of going way back with a system restore, since that would eliminate a lot of things I've installed … I'll do it if there isn't a better way - but isn't there SOME way to just get rid of the unwanted program?  Thanks, Phil
Hi Phil, is your Windows 10 in Italian or Spanish language? If not then I think you got it together with that chromium scam. Use the same regedit.exe approach I suggested in different posting. Search for seguarzo and delete what you find. Then press again F3 to search further and delete it. You will need to restart the machine after you delete all records about it. Then the process must disappear as well.
Try this: https://www.kaspersky.com.au/downloads/thank-you/free-rescue-disk

You can create a bootable USB flash drive and clean it offline.
This is SOOOO aggravating.  It's a brand new laptop, and all this stuff appears.  I tried eliminating the Registry references to Segurazo (which was fine), but I still couldn't End Task in Task Manager - and when I rebooted it was back in my Registry.  I tried to boot to Safe Mode (Malwarebytes offered a process for deleting Segurazo from Safe Mode), but I got taken to a Bitlocker page that said I needed to type in a Recovery Key to access the drive.  I don't have a Recovery Key, and don't know how Bitlocker got installed on my computer.
Wait, is this a Segurazo Antivirus or just some process which has similar name? Does it have a record in Apps and Programs?
Another video which shows how to remove it: https://www.youtube.com/watch?v=jOW38IhxsTU
Interesting question.  The two processes in Task Manager are Segurazo Engine and Segurazo Services.  But there is NO Segurazo in my "Programs and Features".  When I found the File Location for Segurazo.exe and tried to delete it, it said I needed Administrator Rights … I'm the only user of the computer, and I am the administrator.  What does this mean?  Thanks.
It means that antivirus was installed under local administrator account. Was the laptop pre-configured as you bought it? It could be that the seller configured it so installing a lot of useless software on it. As promotion.
Go to Windows Services and see if you have this antivirus service there. Maybe you can try stopping that engine and service from Segurazo.
Well, I'm the only local administrator and I certainly didn't install it.  So it must have come pre-installed from Lenovo … or installed through a malware application like Chromium.  It's listed under Services, but it won't let me Stop it.  I'll check with Lenovo to see if they installed it.
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Thank you, guys.  Really appreciate it.
You are welcome Phil. Let us know how it went. If someone else meets such problem he or she can always find the answer here.