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Frank KavanaghFlag for United States of America

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Program does not run under Windows 10

I have as program that runs fine under Windows 7, but when I try to run it under Windows 10, I get the attached error messageUser generated image
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William Fulks
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I believe that has to do with it needing the Visual C++ runtimes. You can download them here - https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Assuming you are running 64-bit, this should do it: https://aka.ms/vs/16/release/vc_redist.x64.exe
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ASKER

Are there different versions of Visual C++ runtimes?
There are 32 and 64 bit, plus a couple of older versions. Try the one in that link first and it should catch most.
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☠ MASQ ☠

Think you'll need the 2008 version for Naomi as that supports the Dicom plug-in
In any event recommendation is you install all the older redistributables
Use the link at the very bottom of this page
http://wampserver.aviatechno.net/
See the note about 64bit - if your system is 64bit use that link
Unzip the installers and run each in turn
Then restart and you should be scanning again OK :)
Is this the link or it there another one?

http://wampserver.aviatechno.net/
That page, scroll right to the bottom of the page for the 32 & 64 bit downloads and choose the 64bit

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I downloaded all 14 items.   Do I need to run all 14 or what do I do with them?
Run each of the installers in turn then restart.
You'll then have a complete C++ library
In practice you probably don't need to run them all just the ones that Naomi's missing so your other option is one at a time until it's fixed.
There's really no need to download and install all of them. In fact, I'd recommend NOT doing that as it may cause some security concerns.
Which of the 14 do I need?
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☠ MASQ ☠

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Thank you both for your help.   The program now works perfectly.