cdrichla

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We are taking over a customer that has an Office 365 subscriptions through their current IT provider. &nbsp;According to the losing provider, they use a white label syndicated channel partner to resell Office 365 through. &nbsp;They insist that they cannot provide us with a global admin account or approve our CSP for the customer's tenant. &nbsp;All indications are that they will have to do a tenant to tenant migration of Office 365. &nbsp;We normally use Bititian for migrations but according to what I'm reading, they don't support a tenant to tenant O365 migration if the domain on both tenants are going to be the same and they also require a global admin login. &nbsp;This customer not only has mailboxes but uses Teams and Sharepoint heavily. &nbsp;Is there any possible way we can still do a simple CSP transfer if we can find out who this company is reselling through or are we going to have to do it the hard way?
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We are taking over a customer that has an Office 365 subscriptions through their current IT provider.  According to the losing provider, they use a white label syndicated channel partner to resell Office 365 through.  They insist that they cannot provide us with a global admin account or approve our CSP for the customer's tenant.  All indications are that they will have to do a tenant to tenant migration of Office 365.  We normally use Bititian for migrations but according to what I'm reading, they don't support a tenant to tenant O365 migration if the domain on both tenants are going to be the same and they also require a global admin login.  This customer not only has mailboxes but uses Teams and Sharepoint heavily.  Is there any possible way we can still do a simple CSP transfer if we can find out who this company is reselling through or are we going to have to do it the hard way?

Office 365 tenant to tenant migration from a syndicated Office 365 reseller

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.