Avatar of cdrichla
cdrichla
Flag for United States of America asked on

Office 365 tenant to tenant migration from a syndicated Office 365 reseller

We are taking over a customer that has an Office 365 subscriptions through their current IT provider.  According to the losing provider, they use a white label syndicated channel partner to resell Office 365 through.  They insist that they cannot provide us with a global admin account or approve our CSP for the customer's tenant.  All indications are that they will have to do a tenant to tenant migration of Office 365.  We normally use Bititian for migrations but according to what I'm reading, they don't support a tenant to tenant O365 migration if the domain on both tenants are going to be the same and they also require a global admin login.  This customer not only has mailboxes but uses Teams and Sharepoint heavily.  Is there any possible way we can still do a simple CSP transfer if we can find out who this company is reselling through or are we going to have to do it the hard way?
Microsoft 365

Avatar of undefined
Last Comment
Vasil Michev (MVP)

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Vasil Michev (MVP)

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck