New HP Server registraion / ILO licence key

Paul Walsh
Paul Walsh used Ask the Experts™
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Hi All,

We have just received a few new HP servers which we have paid for the ILO Licence and 3 yr support. I may be going crazy here, but I am certain that the last time we bought some kit from HP (gen10 servers) our reseller sent me through the serve certificates that I had to register with HP for the Care Packs and the ILO licence codes.

Do I need to chase our reseller for this info, do I ring HP or do I need to complete something online to get this info?

Sorry for the basic question
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VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
We've normally received envelopes, and then use the Activation Keys supplied to enter into ILO5.

You've purchased Activation Keys ?

https://support.hpe.com/hpsc/doc/public/display?docId=c04952032

I would check you Purchase Order/Invoice, and chase Account Manager/Reseller.
Paul WalshSystem Administrator

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Commented:
cool thought so just making sure I haven’t gone mad :) We haven’t had these and I’ve left this with our reseller.

Thanks Again
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
You've checked they've not been pre-activated!

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