Why can't I use the Dymo printer connected to my computer?

DoctorK12008 used Ask the Experts™
I have a Dymo Labelwriter 400 Turbo attached to one of my workstations, WIN25,   A Dymo Labelwriter 450 is connected to another of the workstations, WIN1.   When I use Dymo Connect on WIN25 to try to print a label, the only choice is the Labelwriter 450 on WIN1.   I have chosen the correct size of label, but I still cannot print on the Labelwriter 400 Turbo.
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Can you try the "old" software (Dymo Label 8.7.3)? Dymo Connect is only compatible with the more current Dymo series. Though sadly, there's no definitive list from Dymo, which makes it harder for consumers to know which software they need.



Thank you so much.   The solution was perfect and saved me having to buy a new printer!

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