troubleshooting Question

Hotmail , outlook, live SPAM My mail server

Avatar of malik hourani
malik houraniFlag for Saudi Arabia asked on
ExchangeOutlookEmail ServersWindows OS
5 Comments1 Solution153 ViewsLast Modified:
Dears Experts,
I have a problem with sending mail to any account on hotmail, outlook & live ...
when sending mail to hotmail, outlook , live account my email is going to junk/spam folder...
The SPF is correct, dmarc is correct DKIM is correct ...
when send mail to user who added me on his account list he received on inbox otherwise it's going to spam

i contact with the support , and i received the following email
 
Dear Malik Hourani


We have completed reviewing the IP(s) you submitted. The following table contains the results of our investigation.


Not qualified for mitigation
188.227.164.37
Our investigation has determined that the above IP(s) do not qualify for mitigation.

Please ensure your emails comply with the Outlook.com policies, practices and guidelines found here: http://mail.live.com/mail/policies.aspx.

To have Deliverability Support investigate further, please reply to this email with a detailed description of the problem you are having, including specific error messages, and an agent will contact you.


Regardless of the deliverability status, Outlook.com recommends that all senders join two free programs that provide visibility into the Outlook.com traffic on your sending IP(s), the sending IP reputation with Outlook.com and the Outlook.com user complaint rates.

and on the attached file  you will see the details what is the provider accept my mail, and the providers who is spam my mail.

on this link you will see the result of spam test result from www.mail

on this link you will see MAIL TESTER REPORT EMAIL AUTHENTICATION AND CONFIGURATION TESTER



if any one can help me or provide me to solve this issue with hotmail, live, outlook account .
01---e3lan.png
sender-score---e3lan.net.png
Email-Placement-Results.png
01---list-1.png
02---list-2.png
03---list-3.png
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ASKER CERTIFIED SOLUTION
malik hourani
software engineer

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