Hotmail , outlook, live SPAM My mail server

malik hourani
malik hourani used Ask the Experts™
on
Dears Experts,
I have a problem with sending mail to any account on hotmail, outlook & live ...
when sending mail to hotmail, outlook , live account my email is going to junk/spam folder...
The SPF is correct, dmarc is correct DKIM is correct ...
when send mail to user who added me on his account list he received on inbox otherwise it's going to spam

i contact with the support , and i received the following email
 
Dear Malik Hourani


We have completed reviewing the IP(s) you submitted. The following table contains the results of our investigation.


Not qualified for mitigation
188.227.164.37
Our investigation has determined that the above IP(s) do not qualify for mitigation.

Please ensure your emails comply with the Outlook.com policies, practices and guidelines found here: http://mail.live.com/mail/policies.aspx.

To have Deliverability Support investigate further, please reply to this email with a detailed description of the problem you are having, including specific error messages, and an agent will contact you.


Regardless of the deliverability status, Outlook.com recommends that all senders join two free programs that provide visibility into the Outlook.com traffic on your sending IP(s), the sending IP reputation with Outlook.com and the Outlook.com user complaint rates.

and on the attached file  you will see the details what is the provider accept my mail, and the providers who is spam my mail.

on this link you will see the result of spam test result from www.mail

on this link you will see MAIL TESTER REPORT EMAIL AUTHENTICATION AND CONFIGURATION TESTER



if any one can help me or provide me to solve this issue with hotmail, live, outlook account .
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Top Expert 2016

Commented:
other than your email server doesn't support TLS and doesn't have a DKIM record.. New domains have to warm up and become recognized as being a safe sender or they end in the spam folders
Dr. KlahnPrincipal Software Engineer

Commented:
Not qualified for mitigation
188.227.164.37
Our investigation has determined that the above IP(s) do not qualify for mitigation.


This ... to me ... says that the receiving MTAs have been told to distrust all email coming from the CIDR block your rent-a-server is on.  Looking at the CIDR block, it is owned by IOMART which does not have a shiny white reputation when it comes to shutting down spammers.  That is why the MTAs have been told to distrust that CIDR block.

https://www.scmagazineuk.com/cloudmark-identifies-iomart-worst-spamming-uk/article/1479050

Herewith follows my opinion; you will get others as well.

1.  Get your server off IOMART and onto some other, more reputable hosting service.

2.  While you are finding a new service provider, route your outgoing mail through an email forwarding service such as SMTP2Go instead.  They will route a couple thousand outgoing emails each month free, and fractions of a cent thereafter.  SMTP forwarding services will not tolerate spam being sent through their servers and have strong spam filters so email emanating from those CIDR blocks generally goes through.  Generally -- not always.  Some receiving MTAs are very suspicious.

3.  Then change your SPF record to indicate that you are sending through the forwarding service and not directly, e.g.

v=spf1 mx a include:spf.smtp2go.com ?all

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malik houranisoftware engineer

Author

Commented:
Dear Dr. Klahn ,

so the issue form the IOMART Network ? actually i used  SMTP2Go before that and it's going to inbox..

but if it's from iomart network why the  other provider accept my email and go to inbox folder ?!

did you recommend any other company ?!
You could go to a commercial email like Rackspace.  They have reasonable rates/mailbox and good support. Likewise Siteground has good support and you get unlimited email with a hosting account.

Note: you don't have to move your website with your email if that's a concern.

Each provider can block whoever they wish. I have seen big domains like yahoo blocked for considerable time.
software engineer
Commented:
Hello,
Thank you for whom try help me to solve my problem ..
my problem was solved after contacting with microsoft , microsoft blocked my IP address and after contact microsoft support my problem was solved.

Thank you

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