troubleshooting Question

Update windows 10 1809 to 1909

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WilfFlag for Canada asked on
Windows OSInstallationWindows 10
18 Comments1 Solution466 ViewsLast Modified:
I am trying to upgrade Windows 10 1809 computers to 1909.  I will list the methods  used, but I always get the attached error.

First try was to check for updates to make sure that 1809 was up to date, and it is
Second - downloaded the creation tool for 1903.  The computer is connected to a Windows 2016 server and the user has administrator authority
The error appeared during the setup
Third, ran the three DSM health commands no errors indicated
Fourth Did clean boot with same results
Fifth Used a DVD with 1903 installed on it to do an in place install.  Same results
Sixth ran the update trouble shooter could not find a problem
Seventh Logged in as local user and tried 1903 from the DVD
Eighth - Used a DVD with 1909 on it and tried the in place install with the same results.

 I would like to avoid doing a clean install and setting up the 10 computers on the network again

There are 15 computers on the network, and one of them did go from 1809 to 1909 using the in place method

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