Can't activate Windows 10 Pro

pajkico
pajkico used Ask the Experts™
on
Windows 10 Pro x64 will not accept any product key. From "settings" , "troubleshoot" option is not working, "change product key" is not allowing to insert another key.

Product ID is "00331-10000-00001-AA352"
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AlexSenior Infrastructure Analyst

Commented:
Have you used this key before, is it a legitimate copy of windows, is it a volume licence, are you using a KMS server, is it your home machine?

Lastly, what's the error.

Thanks
Alex
Most Valuable Expert 2013

Commented:
Right click Start>Command Prompt > (Right-Click - "Run as Admin") and type in the following command:
slmgr.vbs /dlv

Cut and paste the contents of the windows that opens into this thread
pajkicoPresident

Author

Commented:
it is a business workstation, and it has an embedded product key which I have found, but I can't install the product key. The info for the slmgr.vbs /dlv is below:
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pajkicoPresident

Author

Commented:
It looks like it is looking for KMS server, but I would like to use the embedded product key instead of the KMS key used...
pajkicoPresident

Author

Commented:
Error: 0xC004E016 The Software Licensing Service reported that the product key is invalid. Any product key I use comes with the same error...
Most Valuable Expert 2013

Commented:
You can only use the GVLK
As long as the machine can see your KMS server try changing the key using
the same elevated command prompt:

slmgr.vbs /ipk W269N-WFGWX-YVC9B-4J6C9-T83GX

If you mean use the embedded OA3 key - you can't, that will only support OEM licensing and you've installed volume licensed media.

If you want to use the embedded key create an installation disk/USB from here:
https://www.microsoft.com/en-us/windows/get-windows-10 
If the embedded key supports Windows 10 Pro then it will activate without using a Key.
President
Commented:
Actually , the Windows activation succeeded and it eventually picked up the digital license from the BIOS...

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