Flashing Amber indicator on Dell PowerEdge T420.

w_marquardt
w_marquardt used Ask the Experts™
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Hi, 

I'm not that familiar with Dell servers and their error codes. I have a client with a PowerEdge T420. The front LED indicators are showing a flash amber heartbeat indicator. Can someone tell me what this indicates and how to troubleshoot this (i.e. are there any logs generated, etc.)

Thanks in advance for the assistance with this. 

Regards, 

Bill
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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
iDRAC ? (login and check error logs)
IT Consultant
Top Expert 2010
Commented:
OpenManage Server Administrator in the OS itself ... The ESM/Hardware logs should tell you why the LCD is amber. If you don't have it installed, install it ... You should have that on any Dell server you manage.
Top Expert 2014

Commented:
Tell them to take the stupid grill/door off the front and look at the disk indicators and read what it says on the display panel..
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Author

Commented:
PowerEdgetech,

I hate to appear dense, but I've downloaded every open manage package under my service tag and can't find anything that will run under the OS. Can you point me to what would be the correct file for a PowerEdge T420?

Thanks,

Bill

Author

Commented:
PowerEdgeTech,

I found the file under keyword OMSA and installed it but it's asking for username / pw in the browser. I have used 3 different admin username / passwords. Is there some default username / password that it's looking for?

Thanks,

Bill
Top Expert 2014

Commented:
For Windows it is any user in Server Administrators group, for Linux it is root.
(you do not say what OS you have).

Author

Commented:
PowerEdgeTech,

After installing OMSA, I was able to (finally) get logged in after several tries with the same username / pw (sigh..) Anyway, I was able to locate the problem and it was just a failing CMOS Battery. Easy fix.

Thanks,

Bill
Top Expert 2014

Commented:
That would also be displayed on the front panel display.

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