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Cannot open files on CD drive.

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Last Modified: 2019-12-29
Hi Experts,

Lately I'm having trouble opening many of my MP3 disks, getting the attached error, whats the cause/solution?

Thanks
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Commented:
What kind of disks are they?  USB memory stick?  CDRs?  DVDRs?  External disk drives?  When was the last time you used it.
Michael PainterIT administrator Small Business Owner
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Commented:
I am assuming that these are CDs or DVDs, optical disks in any event.
And I am also assuming that they were burned, rather than purchased.
Stop me if I am wrong bfuchs.
My first thought would be, the drive is failing.
Have you tried reading them in a different computer, or a different drive?
Also, unlike pressed original CDs, burned CDs have a relatively short life span of between two to five years, depending on the quality of the CD.  So maybe they are suffering "bit-rot"
Testing in a known good drive is immediate action step 1.
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Commented:
CDRWs and DVDRWs have a very short life, but a CDR and DVDR will only last long if you store it in a cool dry place.  If it's been in the heat then your data is gone.  You should have moved that data to disk long ago.
P VStorage & Virtualization  Consultant
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Commented:
Hi,

can you please try to open a MP3 disk with the help of a software in a computer. see below a mp3 software ( Trial)

https://www.magix.com/us/mp3-software/
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Distinguished Expert 2019

Commented:
you can Always test  as follows :
-check if you can read other CD's - and Dvd's
-clean the lens with a lens cleaner
-test if your system can open MP3 files from the internal disk drive

it helps if you post the drive model (find it in device manager)
David FavorFractional CTO
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Commented:
The message suggest your reader can do low level i/o correctly enough to access/read your disk.

Then the filesystem on your disk is unusable.

Mention type of media you're using + how this media was created.

For example, if you create media on Linux or OSX, using one of their native filesystems, you will see this message.

A specific example would be creating an HFS OSX (Mac) disk, in which case there's no support for HFS natively. You must use http://www.catacombae.org/hfsexplorer/ or some similar tool to read (writing isn't supported) this type of disk.

Same with Linux ext4, which requires purchasing a paid product to access on Macs. Likely a similar product is available to Windows to access ext4 filesystems also.
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Good advice above, but I'll add one more suggestion.

Buy a new CD-R disk from a reputable manufacturer.  Write some files to it in your computer.  Confirm that you can read those files.

If you can't read them, there's clearly something wrong with the drive.  If you can, there may or may not be an issue.

Have you confirmed that the disks are readable in a different computer?  If so, then it's likely an issue with your drive and it probably should be replaced.  Drives are fairly inexpensive and may not take much effort to replace, depending on the computer.  As an alternative, you can buy an external USB DVD writer for under $25 from Amazon.
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Commented:
Hi Experts,

As most of you suggested I should first try to open it from another PC in order to determine the source.

Finally got access to another PC, and now I'm stuck with the following.

Cannot eject the MP3 from the Drive...

When right click on it it freezes and must kill the explorer, tried ejecting from DOS prompt and got the attached error after a while.

Restarted my PC and still not opening, how do I get out of this mess?!

Thanks,
Ben
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Commented:
Quite often there is a very small hole on the front of the optical drive.  If you push a firm wire in it (straightened paper clip is a common tool for this) it will push a lever forcing the drive door open.
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Also.. you mention the problem with "many of my MP3 disks".  Try one of the other disks in the other computer.
David FavorFractional CTO
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Distinguished Expert 2019
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As CompProbSolv, insert something into the manual eject hole.

Generally I use a stiff paperclip for this, to ensure the manual eject button can actually be depressed, as many of these switches require serious pressure to trigger, so paperclip or very stiff wire will be required.
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Commented:
Hi Experts,

As CompProbSolv, insert something into the manual eject hole.
I tried that with a paperclip and it worked!!..

Also.. you mention the problem with "many of my MP3 disks".  Try one of the other disks in the other computer.
The problem is that I'm not sure which one works, therefore wanted to test with the one I just saw it not working...

By now I conformed the problem is with my CD drive.

So I guess the best (and cheapest) way would be as being suggested above
As an alternative, you can buy an external USB DVD writer for under $25 from Amazon

How about one of these?

Thanks,
Ben
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Commented:
One of those should do the trick.  I'd lean toward one that supported USB 3, but not sure how critical that is with an optical drive.
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Commented:
Thank you Experts!
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Author

Commented:
Hi Experts,

See related question.

Thanks,
Ben

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