We help IT Professionals succeed at work.
Get Started

Dell Inspiron desktop boot to sys diagnostics unless I choose boot options and boot to the hard drive

Last Modified: 2019-12-17
I have a Dell Insiron 3650 (windows 7 pro) When I turn it on it goes to the system diagnostics Dell screen, but the screen is all scrambled.  I can't see the words.  Not sure if this is a display issue at this point.  The problem is everytime I restart the computer it goes into the diagnostics screen and not the OS.  The only way to get into the OS is to select F12 (boot options) and then choose the hard drive (Toshiba).  Then it boots.  I looked at the bios and it shows that the hard drive is the first boot option.
Watch Question
Computer Service Technician
This problem has been solved!
Unlock 1 Answer and 3 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE