Lambton
asked on
text gets deleted in a reply in outlook randomly
Here's the issue I'm having... I'll reply to an email in outlook, type in a bunch of text. If I spend a while on the email it typically autosvaes to drafts until it's sent, but recently it's started to flicker the preview pane once and when the preview returns, it's missing a bunch of text that i had typed. I don't need to be currently typing in the email or switching between screens, it's happened as I'm proofreading, not touching the keyboard at all and the preview pane flickered and some of the text is gone after that. Of course I've tried control-Z with no luck. I can recreate the issue sometimes, but not all the time.
Outlook version 2013 standard 15.0.5172.1000
Exchange Server (on prem) 2016
Thanks for your time!
/Steve
Outlook version 2013 standard 15.0.5172.1000
Exchange Server (on prem) 2016
Thanks for your time!
/Steve
Amit
I advise you to run outlook in safe mode and test again. If it doesn't happens in safe mode. Next check the plug-ins and disable them one by one, and test again.
ASKER
Amit - thanks for the response - I'll give this a try and let you know what happens! Stay tuned. :-)
ASKER
Safe mode does fix the problem. I will narrow down the plug-ins and report back.
ASKER
So, disabled all the plug ins and it still happens unfortunately. in safe mode it didn't appear to happen, maybe i didn't wait long enough. I'll try safe mode again and report back.
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