Outlook hangs on shut down

philsimmons
philsimmons used Ask the Experts™
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I've got a new Lenovo Laptop running Windows 10.  I installed my MS Office 365 on the computer, and everything seems to be running fine - with one exception.  I use a local PST file for my Outlook, and my Yahoo Email account brought into Outlook.  The program works fine, but when I close Outlook it doesn't close completely.  I later try and open Outlook, but nothing happens - though when I reboot the computer I get the screen that says "Outlook is trying to shut down".  I select "shut down anyway", and the computer reboots and then Outlook opens fine.  So it appears as though the program is hanging up while shutting down.  I would hate to have to go through completely reinstalling Office, and hopefully there's a simple solution.

Thanks,

Phil
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NoahHardware Tester and Debugger

Commented:
Hi there! :)

Have you tried doing a full repair? If that doesn't work, try disabling some of the add-ins you personally added in.
Top Expert 2013
Commented:
here's how to run a repair :
Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features. Click Change. Select Repair and Continue then follow the prompts. After the repair is finished, please try the sync again.

https://www.companionlink.com/support/kb/Repair/Re-install_Outlook_2003,_2007,_2010,_2013,_2016

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Commented:
Thanks much!

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