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drop cap is cut off AFTER I have copied and pasted word doc into Amazon KDP word template

Last Modified: 2019-12-17
Another question about drop cap.  I have written my novel and now I copied and pasted it into an Amazon KDP word template for 5.5 X 8.5 size.  This worked well but I cannot get drop cap to work.  No matter how I format the first letter of a chapter, the drop cap ends up aboe the chapter paragraph, half the letter that is drop capped cut off, or sometimes when I increase the font, below the sentence.  It is very odd. Not sure what the template (or may it is the indent that is set) is doing to the drop case working properly.
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