ICANN problem

RadioGeorge
RadioGeorge used Ask the Experts™
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First time I've ever managed to screw this up. Apparently I did not do the necessary dance than ICANN requires when I renewed my domain name (anythingbutpolitics.com) and now I can't access the site.

What do I need to do, where do I need to go to straighten this out?
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Top Expert 2016
Commented:
you didn't verify the registrant contact email address

if the Registrant contact email address on the domain is wrong, first log into the Aplus Control Panel and use the Domain Manager App to update the incorrect information. This update will trigger a new verification email to be sent to that new email contact.

http://verifymywhois.com/
You didn’t answer my question. Who can I contact for more help?

Our Domain Services team is well trained and happy to assist with any questions or concerns that you have regarding your Aplus.net domain services! We can be reached by phone at 1-855-791-8966 or by email at dns@cs.aplus.net.
Once upon a time you could ignore the requests for a renewal or two, before "Registrars" got cranky...

Now, not such a good idea to ignore em..

David Johnson provided everything you should need to resolve the issue
David FavorFractional CTO
Distinguished Expert 2018

Commented:
Note: After you answer all the questions you must also pay your renewal fee, as your domain currently shows as expired.
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RadioGeorgeOwner/Programmer

Author

Commented:
What a mess this turned out to be. While the problem is now solved, things were still stuck with customer service from APlus on the phone instructing me to click "Verify" to solve the problem. But "Verify" did not appear as a link in the email they sent. So they sent another. Didn't get it. Then the tech helper on the phone suggested I look at my spam email---and there it was! For the record, I use an Earthlink email account I have had for over ten years, including setting up the domain from the get-go. How and why Earthlink considered email from Aplus to be spam is beyond me, since they have delivered it for some time without this nonsense.

I it time to start the task of changing email addresses? Had to do that once before, not by choice, when the email company was acquired by another firm that wanted its name and just let all the email accounts slide to nowhere in cyberspace. THAT's a computer nightmare!
David FavorFractional CTO
Distinguished Expert 2018

Commented:
Tip: Sigh... Likely this is the last thing you'll like hearing + I'll say it...

I've been working with Registrars since the early 1990s, when domains were free.

Most Registrars are just horrible.

Everything's rainbows + unicorns, till the slightest little glitch, then most Registrar's tech simply loses it's mind.

After working with many + losing untold hours of life I'll never get back, I moved all my domains to GoDaddy.

Since then, zero problems... for the last 10+ years...

You might add to your task list, a consideration of moving all your domains to GoDaddy to optimize your time.
Most Registrars are just horrible.

I'd modify that with many Registrars today are horrible and tend to be resellers which can lend an extra crispy layer of complication to things.

Personally I also use Godaddy for my registration needs and have no problems.

I also know people who use joker.com, namecheap.com, domain.com and hostgator.com with no issues

That being said APlus.net is ICANN Accredited - https://www.icann.org/registrar-reports/accredited-list.html - So unless you "want" to change, I personally wouldn't worry about it

Ken
RadioGeorgeOwner/Programmer

Author

Commented:
Thank you, gentlemen, for your comments. David's comments on Go Daddy come at a time when I am in fact considering moving my websites to another host. For 11 years, I have had them on Hostmonster and have been pleased with their service and communication. They apparently were sold earlier this year to a firm that uses customer support online and on the phone from India. I have had problems simply being understood using both forms of customer service in trying to fix some thankfully small things that needed to be fixed. But I am very concerned that the problems caused especially in the obvious lack of 100% comprehension might cause seriously large and uncomfortable problems down the road. No prejudice here--I just went and expect comprehensive speech when I need to talk with someone there.

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