Extremely slow profile on one computer connected to SBS2008

Antoine
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Hi, i'm facing weird issue with an extremely slow Win10 client connected to an SBS2008, other computers are connected to it with exactly the same material and confirguration  with novembrer update and it works fine (shared folders access is quick and computer respond quickly).

This computer is very slow, the profile used on this one is the most important (14,4 Gb data), while other user profiles are only 3 to 5 Gb.
It shows difficulties to download emails and access shared server directories.

It runs normally when it is disconnected for this network and connected to another one (without any server)

Any help would be very helpful,

Thank you very much
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AlexSenior Infrastructure Analyst

Commented:
OK,

So why is it this particular profile 14GB? Also, how many groups do you have associated with this particular account? Are you using Roaming Profiles\Folder redirection?

Thanks
Alex
AntoineEnthusiast but not expert

Author

Commented:
Thank's Alex

The local USER.NETWORK directory is 14.4Gb (12Gb local documents stored on the computer),  no roaming? (it seems by default there is none created on SBS2008) and no folder redirection.

Groups are default ones for this user as local administror.

I'm not an expert but it seems the confirguration is absolutely the same as on other computers in this network.

No material issue as the computer works fine with another profile.
Distinguished Expert 2018

Commented:
The scenario that makes the most sense would be profile corruption, but you're saying there is are no roaming profiles (granted, this can happen to local profiles also). Another scenario would be if something is just outright different about their system.

I assume you've checked for the usual suspects like malware.

No material issue as the computer works fine with another profile.
What happens if you log in as the user with issues on a different computer?
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I'd venture to suggest that the 14.4GB profile has something to do with it. When you connect to a network not having the domain controller on it, that profile is not copied to the client machine so there is no attendant slowdown while this happens.

Why is the profile so big?
AntoineEnthusiast but not expert

Author

Commented:
Thank's Masnrock

Yes, no malware nor virus, profile seems to load correctly on another computer and it also load correctly at the usual computer start (most of the time) but since some days it slows down after being used for a while => shutdown/r daily routine might be a temprary workaround but...i would like to check further, because this computer must stay on to be accessed remotely.
Distinguished Expert 2018

Commented:
So this adds some further questions:
1) Why does that computer needed to be accessed remotely? (I'm assuming that you're running TeamViewer or something on it) Is there a better way to go about this?
2) Why is that one profile so latge?
3) Do the 14 gigs of files show up locally when you're logged onto another machine?
AntoineEnthusiast but not expert

Author

Commented:
Thank's Perarduaadastra

14,4 Gb local profile does not go through the network if not shared, right? Data roaming is off by default on this network, there is no share from this computer.
AntoineEnthusiast but not expert

Author

Commented:
Thank's Masnrock,

1/ Remote access through teamviewer, required for locally licensed applications to be accessed from different remote users.

2/ 12 Gb data in the documents folder, which is local so not a problem i think.

3/ no, it only shows on this one

=> profile corruption, right?
Distinguished Expert 2018
Commented:
Profile corruption would be my top suspect. You'll need to rebuilt that user profile (which will require you backing up the whole existing one first). Note that you may lose settings in a number of programs, but it is going to be one of the few ways to get stuff cleaned up.
AntoineEnthusiast but not expert

Author

Commented:
Thank's a lot for your help , the local profile was corrupted.
Cheers!
Antoine

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