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keith liFlag for Hong Kong

asked on

File Explorer closes randomly

Dear All,

            I have some desktop computer in-placed upgraded from window 7 to window 10, after that we found some computer when opening file explorer, and it will close it itself, having google it from web, i found below solution, but i found that the manage paging file sizes for all drives option is checked in the first place, any more idea ?


Try resetting File Explorer (explorer.exe) Process:

 1. Press Windows Key + R and type SYSDM.CPL in Run. Click OK or press Enter key.

 2. In System Properties window, switch to Advanced tab, click Settings under Performance.

 3. Next, in Performance Options, under Processor scheduling, make sure that Adjust for best performance of: is set to Programs.

 4. Then in the same window, under Virtual memory, click Settings button.

 5. On Virtual Memory page, make sure Automatically manage paging file sizes for all drives option is checked. Click OK, then Apply, OK on rest of windows.

 6. Reboot the machine and see if issue is resolved now.

 Let us know if this helps!


keith
Avatar of Iamthecreator
Iamthecreator
Flag of France image

Hello,

Do you have any network drives being mapped via GPO?

If yes, then, change the action of the Drive mapping via Group Policy from "Replace" to "Refresh".
I had the same issue on multiple computers and this resolved it.
I would not expect it.. but I never had such a problem.

I would consider doing a clean (re-)install of Windows 10, cause it sounds like it may be an upgrade problem.

When you want to avoid this, then you need to dig deeper into the problem:
What does the Windows logs say when it happens?
Have you some shell extensions installed?
Is the machine (disks, memory) health state okay?
Avatar of keith li

ASKER

yes we are using GPO for mapping network drive, but I only see "create", "replace", "update" & "Delete" , but there is no "refresh", which one I should use ?

keith
Update.
let me try that tonight, thanks
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