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Exchange 2016 can't view all department user ID in AD

Hi expert,

I'm trying to add a new user mailbox, which her user ID have already created in AD.

When i click add from existing user, i can't find her ID and not event her department.

Previously i have no issue viewing all department in exchange, any idea?

Thanks.
Exchange

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Amit

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Rajkumar Duraisamy

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Amit

How is your AD replication? Run:

repadmin /replsum and review the result.
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