We help IT Professionals succeed at work.
Get Started

Toshiba Satellite Radius L40DW-C - Disk Errors

Last Modified: 2019-11-27
Hi all,
Friend of a friend dumped a laptop on me for repair. We are IT professionals, thats what we do in the evenings right?.

Anyway, any tips
Model Name                     Satellite Radius L40DW-C
Part Number                    PSLZDA-006002
OS - Win10 Home

Machine is running really slowly.  

I have done a chkdsk c: /r and drive is OK.

Windows is up to date.

I have managed to robocopy all his data off it, however Veeam errors almost immediately when i try to backup the entire disk or volume.

The event log shows 1000's of these
Event ID: 153
The IO operation at logical block address 0x3201cee for Disk 0 (PDO name: \Device\00000025) was retried.
Event ID: 154
The IO operation at logical block address 0x6fc4918 for Disk 0 (PDO name: \Device\00000025) failed due to a hardware error.

The IO operation at logical block address 0x5834400 for Disk 0 (PDO name: \Device\00000025) failed due to a hardware error.

Any tips on how to:
Run full hardware diagnostics on this model?
Same question to test the SSD?

Any other ideas?

Cheers for any tips.
Watch Question
Principal Software Engineer
This problem has been solved!
Unlock 1 Answer and 8 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE