Hi all,
Friend of a friend dumped a laptop on me for repair. We are IT professionals, thats what we do in the evenings right?.
Anyway, any tips
Model Name Satellite Radius L40DW-C
Part Number PSLZDA-006002
OS - Win10 Home
Drive is SSD - IDE Device TOSHIBA THNSNJ128GVNU
Machine is running really slowly.
I have done a chkdsk c: /r and drive is OK.
Windows is up to date.
I have managed to robocopy all his data off it, however Veeam errors almost immediately when i try to backup the entire disk or volume.
The event log shows 1000's of these
Event ID: 153
Disk
The IO operation at logical block address 0x3201cee for Disk 0 (PDO name: \Device\00000025) was retried.
Event ID: 154
The IO operation at logical block address 0x6fc4918 for Disk 0 (PDO name: \Device\00000025) failed due to a hardware error.
The IO operation at logical block address 0x5834400 for Disk 0 (PDO name: \Device\00000025) failed due to a hardware error.
Any tips on how to:
Run full hardware diagnostics on this model?
Same question to test the SSD?
Any other ideas?
Cheers for any tips.
String
for more diags, i use the UBCD
Hardware diagnostic CD UBCD
--------------------------
go to the download page, scroll down to the mirror section, and click on a mirror to start the download
Download the UBCD and make the cd <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/
If you want also the Ram tested - run memtest86+ at least 1 full pass, - you should have NO errors!
direct download : http://www.memtest.org/
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive) from the HDD section - long or advanced diag ! (runs at least for30 minutes)
http://www.ultimatebootcd.com/
** you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox
for completeness -here's how i handle disk problems : https://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
==>>****in order to be able to boot from CD or usb - you may have to disable secure boot in the bios