Office 2007 not uninstalling correctly
Hi Experts,
I have a number of Windows 10 PCs with Office 2007. Ive attempted to uninstall Office 2007 and this appears to go through with out any problem. When I attempt to load Office 365 a number of the PCs load the 64 bit version with out any problem but the installation program is showing that the remaining PCs still have Office 2007 still loaded. 2007 is not showing in Programs and Features.
My question is how do I remove the files, registry entries which are still on the PCs?
Thanks
I have a number of Windows 10 PCs with Office 2007. Ive attempted to uninstall Office 2007 and this appears to go through with out any problem. When I attempt to load Office 365 a number of the PCs load the 64 bit version with out any problem but the installation program is showing that the remaining PCs still have Office 2007 still loaded. 2007 is not showing in Programs and Features.
My question is how do I remove the files, registry entries which are still on the PCs?
Thanks
Do more with
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Microsoft offers a script, which is available here: https://blogs.technet.microsoft.com/odsupport/2011/04/08/how-to-obtain-and-use-offscrub-to-automate-the-uninstallation-of-office-products/
You could also try the Microsoft Support and Recovery Assistant:
https://support.office.com/en-us/article/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f?ui=en-US&rs=en-US&ad=US
https://support.office.com/en-us/article/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f?ui=en-US&rs=en-US&ad=US
i would do a fresh install of windows 10 - after a full backup
this may be the fastest way - and probably the best, assuming it concerns updated pc's from win7/8
this may be the fastest way - and probably the best, assuming it concerns updated pc's from win7/8
Hi Experts,
I spoke to Microsoft Support who gave me the following link:
https://c2rsetup.officeapps.live.com/c2r/download.aspx?productReleaseID=O365HomePremRetail&platform=X64&language=en-US&TaxRegion=sg&correlationId=d8de423a-7c01-4c9e-9d96-b66b3895a586&token=00f3ccaa-de49-4952-9820-7fdd5f9775eb&version=O16GA&source=O15OLSOMEX
This download installed Office 365 without any issues.
Cheers
I spoke to Microsoft Support who gave me the following link:
https://c2rsetup.officeapps.live.com/c2r/download.aspx?productReleaseID=O365HomePremRetail&platform=X64&language=en-US&TaxRegion=sg&correlationId=d8de423a-7c01-4c9e-9d96-b66b3895a586&token=00f3ccaa-de49-4952-9820-7fdd5f9775eb&version=O16GA&source=O15OLSOMEX
This download installed Office 365 without any issues.
Cheers
Premium Content
You need an Expert Office subscription to comment.Start Free Trial