Unable to install Exchange Management Tools on new Windows 10 Computer

Thomas Grassi
Thomas Grassi used Ask the Experts™
on
Windows 10 Professional 1909
Exchange 2016 CU12

I just installed my new Windows 10 Professional computer this past week and I am trying to install all the applications back.

One application is the Exchange 2016  Management Tools.

When the setup does a system check it found a few items that needed to be completed prior to the install.

I resolved 3 of the 4

The 4th one I thought would be easy it says computer needs to be restarted first.

So I restarted the computer and the check still says it needs to be restarted.

I restarted several times 4 to be exact and still no luck.

I update my computers /servers using WSUS and it shows no pending updates for this computer.

I found a couple of scripts and ran them but no luck they just say TRUE    so I ran it against a few other computers and it shows same results TRUE so not confident that is checking correctly

Any ideas ?
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Distinguished Expert 2018
Commented:
Possibly this:
Open regedit and go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager and locate
PendingFileRenameOperations and rename it to  PendingFileRenameOperations_backup, then retry.
Thomas GrassiSystems Administrator

Author

Commented:
Thank you Mcknife

That worked.

Is that key cleared automatically after an update/install runs?
Distinguished Expert 2018

Commented:
It shouldn't be seen after you restart, so for whatever reason, it had not been cleared automatically at some point before.

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