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ADOBE PDF Reader

I have the latest Adobe PDF reader installed on a window 10 64 bit machine. I am forced to still use IE 11 for many reasons What's happening when I try to open a PDF It tries to open but I get the following error: The is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again (0:521). I have a few users with this issue and other than refreshing the page I can't think of anything that would fix this issue. It's enabled in the add on in IE. We tried uninstalling and reinstalling and that doesn't work either.

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noxcho

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WellingtonIS

ASKER

thanks. I tried it and it opened adobe by itself. Thanks much!!

noxcho

You are welcome.
Take care, Nox

Jon S.

What if you are NOT also using Adobe Acrobat? Same issue w/o Acrobat. We have the latest Adobe PDF reader installed on our Windows 10 64-bit laptops. Due to our medical software, we are forced to use IE-11. When a patient consent form is requested (a PDF from server database), often times the system hangs and then pops this same error. Even though default browser is IE-11, it seems MS Edge is fighting over control of PDFs with Adobe Reader. I wanted to uninstall MS Edge, but alas..... I'm hoping for a silver bullet here, thanks for taking a look when you get a chance noxcho.