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HP Color Laserjet Printer issues

I have on HP3600 Laserjet printer which is on a home network with Windows 10 pro. All the computers on the network can print with no problem except for 1 computer which gets the error message on the print out:

PCL XL subsystem kernel error missing data operator open data source position 2

Sumesh BNR

PCL driver problem .Was it working before in the same machine?

Robert Retzer

Try to uninstall, reboot the computer then reinstall the PCL driver for this printer.

ASKER CERTIFIED SOLUTION

hdhondt

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Noah

Hi there :)

Please try the following instructions and reboot your computer and printer to try again.

1. Open Control Panel
2. Go to View Devices and Printers
3. Right-click (the printer) and select Printing Preferences
4. Go to Advanced tab
5. Select the Optimize for Text and Vector option
6. Apply and Save

Tony Leather

ASKER

Thank you all so much. this site is awesome!

Tony Leather

ASKER

This is the error message.

The process is that the printer shows Microsft Word-D flashing for a long time, then the ? sign comes on. The message there is to press the tick and having done that the error message printed is:

PCL XL error
Subsystem: KERNEL
Error: Missing Data
Operator: OpenDataSource
Position: 2

The printer shows up on host PC but the error message is now on the other two PCs

nobus

How do you print ? by right clicking a doc file?
try opening the doc first - then select print