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Eprs_AdminFlag for Austria

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outlook issue after ADMT migration

Hi Experts,

after a migration from computer, user and profile to a new domain we face some error.
When the migrated client logs in, opens outlook, then it is not working. They use Office365.

When I disable the modern authentication, then it works.
Do you have any ideas about this issue ?
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Noah
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Hi there! :)

As a start, try opening Outlook in safe mode? When using Outlook in safe mode, disable all add-ins to check this issue. After that, if you can't find the problem, the other way is to just go straight into activating Office 365 Repair on the Control Panel.
Hi,
I would recommend running the fiddler application with Office 365 extension enabled to see what is happening when you have modern authentication turned on - https://techcommunity.microsoft.com/t5/Exchange/The-Office-365-Fiddler-Extension/m-p/289469.  This should help you identify where the problem is.

Richard
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ASKER

Hi, do you have more experience with this application ?

Where do I find some manuals ?
ASKER CERTIFIED SOLUTION
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Richy Innes
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Roman Gleave

Hi,


  1. Open Settings by Win + I or by searching it from the Start Menu.
  2. Click on Accounts.
  3. Go to Access work or school.
  4. Click on the drop-down menu associated with your Office365 account and click Disconnect.