Syncing windows Outlook to iPhone contacts and calendar

philsimmons
philsimmons used Ask the Experts™
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I got a new Lenovo laptop running Windows 10 and iTunes 12.  I am running Outlook from Office 365, and have iTunes set to use Outlook for syncing Contacts and Calendar.  But when I synced my iPhone 6 to iTunes through the computer it wiped out all my existing Calendar and Contact data, although Outlook on the computer has all the information.  I tried using the "Replace Contacts and Calendar" option, but that didn't accomplish anything.  Please help.

Thanks,

Phil
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Jackie Man IT Manager
Top Expert 2010

Commented:
https://www.microsoft.com/en-us/p/icloud/9pktq5699m62?activetab=pivot:overviewtab

Have you installed the above iCloud for Windows app?
NoahHardware Tester and Debugger

Commented:
Hi there! :)

As @Jackie Man mentioned, you will need to have iCloud for Windows app on your computer. You may refer to the following articles priovided by the official Apple Support team. Additionally you will want to be focusing on "Copy files from the Files app on your iPhone, iPad, or iPod touch" in the second article.

Reference: https://support.apple.com/en-us/HT204571
Reference: https://support.apple.com/en-sg/HT204055#filesfromiCloud

Author

Commented:
Thanks for responding.  Before getting too far into the weeds, I want to confirm that iCloud is the answer.  First of all, I've been using Outlook since long before there was an iCloud, and I work off of a local Outlook.PST file rather than the Cloud.   I did download iCloud for Windows, but when I tried to set it up I got the following message:

iCloud Outlook Error
I don't know why iCloud doesn't support the "current version" of Outlook, since I always keep my Outlook 365 updated.  Suggestions?

Thanks,

Phil
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NoahHardware Tester and Debugger

Commented:
Hi. What version is your Outlook?

Author

Commented:
Outlook 365
Jackie Man IT Manager
Top Expert 2010

Commented:
It seems to be a common problem for a corrupted iCloud data file (*.aplzod).

Try Method 2 in the link below for fixing the problem.

https://www.msoutlook.info/question/icloud-contacts-and-calendar-missing-or-not-synching

Author

Commented:
I've never (at least not consciously) used iCloud for my data.  I use a local PST file.  I wouldn't know how to use iCloud, or how/where to find the iCloud data file.  Which also begs the question … should I switch to iCloud for my data, and how can I convert/export my PST Contacts and Calendars (which I've been building for many years) to the iCloud format?   I've never had problems with Outlook running off of a local (and regularly backed up) PST data file - and I regularly have issues with Apple products.  But if you guys tell me iCloud is just as stable (or more stable) than the local Outlook PST file, I'll try it.
NoahHardware Tester and Debugger

Commented:
Try taking a look at this article.

Reference: https://support.apple.com/en-us/HT204571
Capture.PNG

Author

Commented:
If I need to reinstall Office in order to sync to my iPhone I would rather get a different phone.

Author

Commented:
Plus, the instructions seem geared to someone who is iCloud proficient and wants to work with Outlook … whereas I am Outlook proficient and would just as soon not work with iCloud - if that's a choice.
IT Manager
Top Expert 2010
Commented:
Plus, the instructions seem geared to someone who is iCloud proficient and wants to work with Outlook … whereas I am Outlook proficient and would just as soon not work with iCloud - if that's a choice.

You need to rely on iCloud if you want to sync Windows Outlook to iPhone contacts and calendar.

https://discussions.apple.com/thread/250666316

Alternatively, you need to subscribe to Exchange Online (Office 365) if f you want to sync Windows Outlook to iPhone contacts and calendar. <- The trend is to follow this approach from the increase in sales revenue of cloud service from Microsoft. Sales figure is the result of consumer choices.

https://www.reuters.com/article/us-microsoft-results/microsoft-forecasts-cloud-sales-above-expectations-idUSKBN1X22JL

But if you guys tell me iCloud is just as stable (or more stable) than the local Outlook PST file, I'll try it.

There are problems for iCloud too, but you have no choice as you will not be able to sync with your local Outlook PST file as this approach is regarded as a security loophole by Microsoft.

If I need to reinstall Office in order to sync to my iPhone I would rather get a different phone.

You do not need to reinstall Office as your old approach via MS Outlook will not work.

If you want to explore the option of getting a different phone, please close this question first and ask a related question.

Author

Commented:
Thank you.

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