Avatar of Gary Case
Gary Case
Flag for United States of America asked on

Firefox Video Playback issue in VMWare Ubuntu virtual machine.

I installed Ubuntu v19.10 in a VMWare virtual machine (running Workstation 15.5), and discovered an issue with Firefox in this environment.

If you go to www.cnn.com, and then attempt to play any of their videos, you get a "forever spinning circle" and a message at the upper left part of the video that says "Something went wrong during native playback."   This happens no matter which video I select.

I went to www.yahoo.com to see if their videos would play, and in that case I get a "Video Not Available" message, with a subtext that says "Unfortunately, this video is missing or damaged and cannot be played" -- but in this case there's no "forever spinning circle".

If I go to www.youtube.com and play one of their videos, everything works fine.

Just for grins, I installed Chromium, and all of the videos play perfectly in this browser.

Interestingly, Firefox works fine for all of these in virtual machines I set up for a couple other Linux distros -- Elementary v5.0 and Linux Mint v19.2.

Just for grins, I also installed the latest LTS version of Ubuntu (v18.04.3) … and it has the exact same issue with Firefox.

Any ideas ??
VirtualizationVMwareUbuntuLinuxLinux OS Dev

Avatar of undefined
Last Comment
David Favor

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
David Favor

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Gary Case

ASKER
I have already tried setting Firefox preferences to play DRM content, with no results.

HOWEVER … the libavcodec installation did the trick.    It now works perfectly :-)

Thanks.
David Favor

Aha!

You're welcome!

Glad this was a simple fix!
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck