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USB ports not working on Dell E-port Plus

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Last Modified: 2019-12-11
I have a Dell Latitude E5450 connected to a Dell E-port plus.  The E-port plus sends the video, mouse and keyboard to a KVM switch which then connects to an external monitor.  I do see the video from the laptop on the external monitor (via the KVM)  but cannot use the mouse and keyboard from my KVM switch.  

I hope to use the laptop with the KVM switch  rather than simply connecting a separate monitor, keyboard and house directly to it.
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