How to get into a Perc controller setup

Dan
Dan used Ask the Experts™
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Hi I have a new Poweredge T440 with a Perc MPT2 (bios) that I put in, installed 4 drives and all the cables.  Durring POST, I can see the controller go by, and it sees all the drives, but I cannot figure out how to get into the BIOS of the controller.  When I had no drives connected, it allowed me in, but now that they are in, I tried Ctrl + R, but just can't get in.

Thanks all.
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Principal Software Engineer
Commented:
Is the system configured to boot in BIOS mode or in UEFI mode?

In BIOS mode, CTL-R would be correct.  In UEFI mode, it is necessary to go into system setup.

If the system is in BIOS mode, start repeatedly tapping CTL-R as soon as the system splash screen shows.  The time window to wake up a card BIOS by keystroke can be very narrow.

https://www.dell.com/support/article/us/en/04/sln306643/dell-poweredge-how-to-access-the-perc-bios-configuration-utility?lang=en

"Note: Use the Configuration Utility for initial setup and disaster recovery. You can use advanced features through Dell OpenManage storage management application."
Top Expert 2014

Commented:
Or use iDRAC.

Author

Commented:
OK cool, Ill try those,   Andy, is that what iDRAC for?
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Top Expert 2014

Commented:
iDRAC is for remote admin, remote power switch, virtual media and hardware troubleshooting but it also covers the PERC.

Author

Commented:
I couldn't find anything in iDRAC, it had nic settings, but not raid or anything.  Same with setup, it didn't have Device Settings under main menu.  as seen below


In UEFI mode press F2 to enter System Setup. Click on System Setup Main Menu screen and then click on Device Settings. (PERC 9 and later)

Strangly, one of the many boots gave me a control c after the SAS screen went by, I did that then it took me back to setup.
raid.JPG
Dr. KlahnPrincipal Software Engineer

Commented:
If the system is in UEFI mode and is continuing troublesome it may be useful to take it out of UEFI mode, put it in BIOS mode, configure the BIOS for full-verbosity long-test startup, configure the RAID, then put it back into UEFI mode.  It would be prudent to detach any bootable drives first.
Top Expert 2014

Commented:
Should be available on iDRAC, see https://www.dell.com/support/article/uk/en/ukbsdt1/sln307276/dell-poweredge-how-to-create-a-virtual-disk-using-idrac-9?lang=en . Only available on iDRAC 7 and above and does not support 3rd party controllers.

Author

Commented:
Oh man sorry for the lag guys, I was hollidaying it up.  OK so I couldn't get in at all, then I replaced it with another perc controller and wammo, got in on both your ways.  It was so simple to setup, just like you guys said.  

I think from now on out though I'm going to just get LSI raid controllers, they seem more compatible with different systems.

Thanks all.

Author

Commented:
Oh man sorry for the lag guys, I was hollidaying it up.  OK so I couldn't get in at all, then I replaced it with another perc controller and wammo, got in on both your ways.  It was so simple to setup, just like you guys said.  

I think from now on out though I'm going to just get LSI raid controllers, they seem more compatible with different systems.

Thanks all.

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