troubleshooting Question

DeepFreeze not finding all devices

Avatar of bizzie247
bizzie247Flag for United States of America asked on
SoftwareLaptops NotebooksWindows OSWindows 10
4 Comments1 Solution50 ViewsLast Modified:
In DeepFreeze we created a cofig and a group and assigned 40 laptops. Of that, 26 did not show up in thed console and for every change that we make to any workstation literally takes more than 15 minutes to apply even when the workstations show up correctly in the console. Is there anything that we can do to speed things up?

What we are running:

Cloud Agent (Windows): 2.14.2100.677
Cloud Agent (Mac HFS+): 2.01.520.0009
Cloud Agent (Mac APFS): 3.01.520.0019
Deep Freeze: 8.57.x.5545
Deep Freeze Mac HFS+: 6.21.520.1254
Deep Freeze Mac APFS: 7.20.520.0110
Data Igloo: 3.12.x.419
Anti-Executable: 6.10.x.725
Anti-Virus: 4.21.x.479
Incident Reporting: 2.0.x.11
Cloud Sync: 2.11.x.203
Power Save: 4.70.x.861
Software Updater: 1.24.x.192
Usage Stats: 2.0.x.66
WINSelect: 8.52.x.1026

**Workstations are running Windows 10 (1803 & 1809)

Thank you!
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 4 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros