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Anthony K O365
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Exchange 2016 CU support

Can we still get first-class support from Microsoft if we're more than 4 CU behind the latest? Even if we ignore their suggestion to go to the latest CU?
ExchangeGolang

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Anthony K O365

8/22/2022 - Mon
Systech Admin

Well, If you are ready to pay their support cost which is a way much costlier, they will provide you first class support.
M A

-->Can we still get first-class support from Microsoft if we're more than 4 CU behind the latest? Even if we ignore their suggestion to go to the latest CU?
I can see the last CUs are available for download. i.e.
https://docs.microsoft.com/en-us/Exchange/new-features/build-numbers-and-release-dates?redirectedfrom=MSDN&view=exchserver-2019
As long as it is not announced it is out of support. You will get support from MS.
Murat Elmas

Hello,

Exactly Yes.

Murat
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
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Amit

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Anthony K O365

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Amit, (and others)

Your response is truly appreciated! Just needed confirmation experts.