asked on

Exchange 2016 - Automatic reply not available

Hi expert,

I try to open automatic replies via owa, however it is showing not available, but previously it is working.

Please help thanks!

Saif Shaikh

R u in a hybrid setup with all mailboxes moved to O365 or moving to O365?????

M A

Please make sure these are correct.
https://www.experts-exchange.com/articles/31221/Fix-for-Exchange-server-2016-certificate-and-related-issues.html

ASKER CERTIFIED SOLUTION

Saif Shaikh

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

C Y

ASKER

wow! thanks saif! you're genius!

C Y

ASKER

But strange thing, outlook 2010 is still showing not available, is this normal? or need time to replicated?

Thanks!

Saif Shaikh

No it is not normal. Check in outlook online mode if you are able to, then switch back to cached mode and check.

C Y

ASKER

Hi,

Tried to connect via online mode in outlook 2010, but same error message still appeared.

But if i use other user mailbox to test the mailbox OOF, it is working fine.

Tried to repair my outlook 2010 too, but problem still exist in my pc...

Saif Shaikh

Try to configure a new outlook profile on your machine.

Also try to configure your outlook on another PC. It looks like autodiscover is not pulling the information for OOF.

Run test-emailautoconfiguration from your machine by pressing the CTRL button on the extreme left.

This will let you know if there is any issue with autodiscover. If autodiscover is working then OOF should work.

C Y

ASKER

Hi Saif,

I found the solution, just thought sharing this to help other user that might have this problem as well.

Apparently, this was due to a credential saved on my pc, after i clear it from credential manager, i was able to use the OOF again from outlook 2010.

Thank you very much.

Saif Shaikh

Glad to help...