received error updating win 7 pro to win 10 pro

mkramer777
mkramer777 used Ask the Experts™
on
Tried to update win 7 pro to win 10 pro and received attached message that it failed:

What does it mean and can I get around it if I try again?
This is a Dell Latitude 5580
Screen-Shot-2019-12-02-at-1.21.47-PM.png
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Distinguished Expert 2018

Commented:
That screenshot alone has no details for us. You should upload the setuperr.log file to be found at C:\$Windows.~BT\Sources\panther\
Top Expert 2013

Commented:
when exactly did you get that message?

here a good upgrade guide   https://www.tenforums.com/tutorials/139745-upgrade-windows-10-windows-7-free.html

Author

Commented:
I received the message after login when the upgrade failed.  It said it will revert back to win 7 pro with no changes
Distinguished Expert 2018

Commented:
Please upload the file I mentioned. Use "attach file".
Top Expert 2013
Commented:
this article may help a bit :  https://windowsreport.com/windows-10-error-second-boot/
you can try Dism, or check device manager for errors

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