eemmpph

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Here is additional information.<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/12_w49/1438190/vpn-error-connecting.gif" target="_blank" title="Error while trying to establish VPN connection (78 KB)"><img alt="Error while trying to establish VPN connection" class="file-block lazyload" style="max-width: 489px;" data-src="https://filedb.experts-exchange.com/incoming/2019/12_w49/1438190/vpn-error-connecting.gif" /></a>
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Here is additional information.

Error while trying to establish VPN connectionhttps://filedb.experts-exchange.com/incoming/2019/12_w49/1438190/vpn-error-connecting.gif

Error while trying to establish VPN connection

vpn-error-connecting.gif

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Nice, but you need to see the server side (the other side) logrecords. Those should contain the cause for disconnect (if connections actually arrive there).
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Nice, but you need to see the server side (the other side) logrecords. Those should contain the cause for disconnect (if connections actually arrive there).

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Logging was not enabled, so I have enabled it. &nbsp;I will check the logs tomorrow.
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Logging was not enabled, so I have enabled it.  I will check the logs tomorrow.

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I discovered the problem was not with my office network. &nbsp;The problem was the network settings on my home network.
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I discovered the problem was not with my office network.  The problem was the network settings on my home network.

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ok. &nbsp;If you can tell what the actual problem was other may be able to use this issue as a solution as well.
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ok.  If you can tell what the actual problem was other may be able to use this issue as a solution as well.

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<div class="content wysiwyg-content">
I have a Windows 10 laptop.<br />
<br />
After I successfully connect to the internet at home over my wireless network, I VPN into the office server (running Windows 2016 Standard). &nbsp;<br />
<br />
After my user credentials are verified, I can navigate to a folder containing client files.<br />
<br />
Ocassionally, after providing user credentials, I receive a &quot;timeout&quot; error. &nbsp;<br />
<br />
Is there any way I can increase the amount of time (for example 5 minutes), BEFORE receiving a timeout error?<br />
<br />
Do I increase the time somewhere on my laptop, or on the Server?<br />
<br />
Thanks for your help.
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I have a Windows 10 laptop.

After I successfully connect to the internet at home over my wireless network, I VPN into the office server (running Windows 2016 Standard).  

After my user credentials are verified, I can navigate to a folder containing client files.

Ocassionally, after providing user credentials, I receive a "timeout" error.  

Is there any way I can increase the amount of time (for example 5 minutes), BEFORE receiving a timeout error?

Do I increase the time somewhere on my laptop, or on the Server?

Thanks for your help.

How do I increase the time allowed for verifying VPN user credentials BEFORE receiving a &quot;timeout&quot; error?

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

How do I increase the time allowed for verifying VPN user credentials BEFORE receiving a &quot;timeout&quot; error?

How do I increase the time allowed for verifying VPN user credentials BEFORE receiving a "timeout" error?